Services / Features

Flexirates is a comprehensive system with the below features:

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Council rate
payment
channelling

Managing all
payment aspects
of CRM

Arrears
management

Flexirates is a SaaS system driven by the established and proven capabilities of Bill Buddy. Bill Buddy is 100% Australian owned and operated and since its inception has built a reputation on trust, performance, and personal service, serving many Australian businesses and their customers.

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How does it work?

Flexirates is a system that generates a payment schedule of weekly, fortnightly, monthly or quarterly payments. The amount and scheduled dates of each schedule are manageable via an administration portal. Direct debit is an automatic transaction initialed by a system to fulfil the payment of Council rate. The amount of each schedule is calculated based on each council rate assessment, and the schedule term.

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Frequently
Asked
Questions
(FAQ)

01

Can a ratepayer change their repayment schedule?

Yes, they can access their schedule anytime and amend timing, amounts and options at their discretion.

02

Can a ratepayer change my their account or method of payment?

Yes, from time to time they may choose to alter bank account or between styles of payment (such as from a credit card, debit card or bank account).

03

What happens if a ratepayer dishonours a payment?

Subject to their local Council’s parameters, this can be either added on as an extra payment at the end, or, subsequent payments are increased slightly to catch up the missed payment over the term.

04

Who do a ratepayer contact if they have any questions?

Their relationship remains with their Council so their local finance department of their Council can assist with all enquiries.

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FAQ